BillEase Customer F.A.Q.


What is BillEase?

BillEase is a buy now, pay later app that allows you to pay for your purchases in easy bi-weekly or monthly installments either interest-free or interest-bearing even without a debit or credit card!

Who can use BillEase?

 In order to have an account with BillEase, you must: 
・Live in the Philippines
・Be at least 18 years old
・Have a valid government ID
・Have verifiable mobile number and email address

 

How do I sign up?

Sign up here or during the checkout process. For the initial sign up, BillEase will just need you to fill out the form and your ID.  You’ll know if you are approved in less than 5 mins. 

Why do I have to pay an upfront payment?

Depending on the available installment program or total purchase, BillEase requires a partial upfront payment which is automatically calculated at checkout. This down/first payment allows BillEase to finance the rest of your payments and stretch your funds.

 

Will I be notified before my installment is due? 

BillEase notifies customers with payment reminders via SMS and email before each payment is due.

 

How do I pay my installments?

Pay your BillEase installments through direct debit, Coins.ph, GCash, over-the-counter, and bank transfer to our accounts. All payment information is available on your web or mobile app.

Is there a penalty for late payment?

Yes, it’s important to notify BillEase to avoid late payment fees. If you are having financial difficulties and cannot make payments on time, please contact us and we will try to work out a payment schedule that works for you.

 

Can I trust BillEase?

BillEase is a brand of First Digital Finance Corporation, a fully-licensed fintech company regulated by both the Securities and Exchange Commission (SEC) and the Bangko Sentral ng Pilipinas (BSP). It’s also a registered PIP/PIC under the National Privacy Commission (NPC). 

 

BillEase FAQ